FAQ
Thank you for stopping by! Here are our frequently asked questions that might help you with your shopping.
Product Authenticity:
- Are your products Authentic?
Yes! All products are Authentic / Original.
Shipping Cost, Estimated Delivery Shipping Policy:
- How long is the shipping?
For Metro Manila, it usually takes 1-2 days but may reach up to 3 days depending on the season. For Provincial, it usually 2-4 days but may reach up to 5 days depending on the season.
- How much is the shipping cost?
For Metro Manila, it starts at 85. For Provincial, it starts at 195.
- Pay Today, Ship Tomorrow. (Orders paid on Saturday will be shipped on Monday).
- We also offer same day delivery via GRAB EXPRESS. Our same-day delivery starts at 10am to 4pm, Monday to Saturday.
Orders:
- Confirmed orders will be reserved for 2 business days; Weekends (Saturday and Sunday) are not included.
- All orders are fulfilled according to their respective order numbers and cannot be combined with other orders. This helps us keep every order organized and ensures each package is prepared with care.
Mode of Payments:
- We accept Bank transactions (BPI) and Online Payment (Gcash).
- Do you offer Cash on Delivery (COD)?
We accept COD on our Shopee and Lazada Store
Other concerns:
- Do you have a Physical Store?
We currently do not have a Physical Store but we accept same day deliveries